Privacy Policies

Last Updated: July 17th, 2025

1. INTRODUCTION

This Privacy Policy explains how Greyspot (“we,” “our,” or “us”) collects, uses, processes, and protects your personal information when you use our services through greyspot.com.ng. This policy is designed to comply with the Nigeria Data Protection Act 2023 (NDPA) and other applicable Nigerian data protection regulations.

By using our services, you consent to the collection and use of your personal information as described in this Privacy Policy.

2. DATA CONTROLLER INFORMATION

Company Name: Greyspot
Website: greyspot.com.ng
Address: 83 Ralph Shodeinde St, Central Business District, Abuja
Email: info@greyspot.com.ng
Phone: (+234) 0803 633 9487
NDPC Registration Number: [IF APPLICABLE – DCPMI Registration Number]

3. LEGAL BASIS FOR PROCESSING

We process your personal data based on the following legal grounds under the Nigeria Data Protection Act 2023:

  • Consent: You have given clear consent for us to process your personal data for specific purposes
  • Contract: Processing is necessary for the performance of a contract with you
  • Legitimate Interest: Processing is necessary for our legitimate business interests

4. WHAT PERSONAL INFORMATION WE COLLECT

We collect the following types of personal information:

4.1 Information You Provide Directly:

  • Full Name
  • Email Address
  • Physical Address
  • Phone Number
  • Service preferences and requirements
  • Payment information (where applicable)
  • Communication records (emails, calls, messages)

4.2 Information We Collect Automatically:

  • Analytics Data: Website usage patterns, pages visited, time spent on site
  • Cookies and Tracking Technologies: Browser type, device information, IP address
  • Service Usage Data: How you interact with our services

5. HOW WE USE YOUR PERSONAL INFORMATION

We use your personal information for the following purposes:

5.1 Service Delivery:

  • Providing and delivering our services to you
  • Processing service requests and inquiries
  • Customer support and communication
  • Service improvement and quality assurance

5.2 Marketing and Communication:

  • Sending you information about our services (with your consent)
  • Marketing communications and promotional materials
  • Newsletters and updates about our business
  • Customer satisfaction surveys

5.3 Business Operations:

  • Internal record keeping and administration
  • Compliance with legal obligations
  • Fraud prevention and security
  • Analytics and business intelligence

6. DATA SHARING AND DISCLOSURE

We do NOT share your personal information with third parties except in the following circumstances:

6.1 Legal Compliance:

  • When required by Nigerian law or legal process
  • To comply with court orders or government requests
  • To protect our legal rights and interests

6.2 Service Providers:

  • We use internal systems and do not share data with external service providers
  • Any future service providers will be bound by strict confidentiality agreements

6.3 Business Transfers:

  • In the event of a merger, acquisition, or sale of business assets

7. DATA RETENTION

We retain your personal information for as long as necessary to:

  • Fulfill the purposes for which it was collected
  • Comply with legal obligations (minimum 6 years for business records)
  • Resolve disputes and enforce agreements

Specific Retention Periods:

  • Customer service records: 3 years after service completion
  • Marketing communications: Until you withdraw consent
  • Analytics data: 2 years from collection
  • Financial records: 6 years as required by Nigerian law

8. YOUR RIGHTS UNDER NIGERIAN LAW

Under the Nigeria Data Protection Act 2023, you have the following rights:

8.1 Access Rights:

  • Right to request access to your personal information
  • Right to obtain a copy of your personal data

8.2 Correction Rights:

  • Right to request correction of inaccurate personal information
  • Right to update incomplete data

8.3 Deletion Rights:

  • Right to request deletion of your personal information
  • Right to withdraw consent for processing

8.4 Portability Rights:

  • Right to receive your personal data in a structured format
  • Right to transfer your data to another service provider

8.5 Objection Rights:

  • Right to object to processing for marketing purposes
  • Right to object to automated decision-making

9. HOW TO EXERCISE YOUR RIGHTS

To exercise any of your rights, please contact us using the details below:

Email: info@greyspot.com.ng
Phone: (+234) 0803 633 9487
Address: 83 Ralph Shodeinde St, Central Business District, Abuja

We will respond to your request within 30 days as required by Nigerian law.

10. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal information:

  • Physical Security: Secure storage of physical documents
  • Technical Security: Encryption, access controls, and secure systems
  • Administrative Security: Staff training and data handling procedures
  • Regular Security Reviews: Ongoing assessment of security measures

11. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to:

  • Improve website functionality and user experience
  • Analyze website traffic and usage patterns
  • Remember your preferences and settings

Types of Cookies We Use:

  • Essential Cookies: Required for basic website functionality
  • Analytics Cookies: Help us understand how visitors use our website
  • Marketing Cookies: Used to deliver relevant advertisements

You can control cookies through your browser settings, but disabling certain cookies may affect website functionality.

12. DATA TRANSFERS

Your personal information is processed and stored within Nigeria. We do not transfer personal data outside Nigeria without appropriate safeguards and your explicit consent.

13. CHILDREN’S PRIVACY

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

14. COMPLAINTS AND DISPUTES

If you have concerns about how we handle your personal information, you can:

  1. Contact us directly using the details above
  2. File a complaint with the Nigeria Data Protection Commission (NDPC)
    • Website: https://ndpc.gov.ng
    • Email: info@ndpc.gov.ng
    • Phone: [NDPC Contact Number]

15. POLICY UPDATES

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending an email notification to registered users
  • Providing notice through our service communications

16. DATA BREACH NOTIFICATION

In the event of a data breach that may compromise your personal information, we will:

  • Notify the Nigeria Data Protection Commission within 72 hours
  • Inform affected individuals without undue delay
  • Provide details about the breach and steps taken to address it

17. COMPLIANCE STATEMENT

This Privacy Policy has been prepared to comply with:

  • Nigeria Data Protection Act 2023
  • Nigeria Data Protection Commission (NDPC) guidelines
  • Constitutional provisions on privacy rights
  • Other applicable Nigerian data protection regulations

18. CONTACT INFORMATION

For questions about this Privacy Policy or our data practices, please contact:

Greyspot
Website: greyspot.com.ng
Data Protection Officer: 
Email: info@greyspot.com.ng
Phone: (+234) 0803 633 9487
Address: 83 Ralph Shodeinde St, Central Business District, Abuja

Nigeria Data Protection Commission Registration: [Include if you are a DCPMI]
Business Registration Number: [RC Number]
Date of Last Review: [DATE]

This Privacy Policy is effective as of July 17th, 2025 and will remain in effect until superseded by a new version.